Last Updated: July 21, 2026
This Website Privacy Policy explains how CarePartners Management Group, LLC dba Vineyard Park Senior Living and the affiliated or managed communities that participate in our website services (collectively, “Vineyard Park,” “we,” “us” or “our”) collect, use, disclose and protect personal information through vineyardparkliving.com, participating community websites and related online, telephone, email and text communications (collectively, the “Services”).
This Policy applies to visitors in Washington, Arizona, other U.S. states and Canada. Additional rights may apply based on where you live. This Policy does not govern resident clinical records or other records covered by a separate privacy notice.
For information about cookies and online tracking, review our Cookie Policy. For information about health or care-related information you choose to provide, review our Consumer Health Data Privacy Policy.
1. Personal Information We Collect
We may collect:
- Contact information, such as your name, email address, mailing address and telephone number.
- Inquiry information, such as the community, service or level of care you are interested in, preferred timing, tour requests and information included in a message.
- Information about another person, such as a parent, spouse or prospective resident, when you are authorized to provide it.
- Communications, including emails, texts, chats and information about telephone calls.
- Event, survey and application information, including event registrations, survey responses, communication preferences and job application materials.
- Technical information, such as IP address, browser, device, referring page, pages viewed and actions taken.
We may also receive information from family members, authorized representatives, referral or placement partners, service providers, affiliated communities and healthcare providers acting at your direction.
2. How We Use Personal Information
We use personal information to:
- Respond to inquiries, provide information, schedule tours and help identify a community or service that may meet the needs described.
- Communicate with you about communities, services, events and requests.
- Manage leads, referrals and relationships with prospective residents and families.
- Process event registrations, surveys and job applications.
- Operate, improve, secure and measure the performance of our Services.
- Send marketing communications where permitted by law and consistent with your choices.
- Comply with law, enforce our agreements and protect people, property and our Services.
We do not use the contents of free-form inquiry messages or detailed health or care information for targeted advertising.
3. How We Disclose Personal Information
We may disclose personal information to:
- The Vineyard Park community, affiliated entity or managed community needed to respond to your request.
- Service providers that support our website, communications, customer relationship management, hosting, security, analytics, advertising and other business operations.
- Referral partners, representatives or other parties when you direct us to do so or when needed to provide a service you requested.
- Professional advisers, regulators, law enforcement or other parties when required by law or reasonably necessary to protect rights, safety and security.
- A successor or other party involved in a merger, financing, reorganization or sale of all or part of our business.
Service providers are expected to handle personal information only for the services they provide to us and subject to applicable contractual requirements.
4. Your Choices and Privacy Rights
You may unsubscribe from promotional emails by using the link in the message. You may manage nonessential cookies through Cookie Settings.
Depending on where you live and subject to applicable law, you may have the right to request access to, correction of or deletion of personal information, withdraw consent or opt out of certain advertising uses. Submit a request to privacyrequest@vineyardparkliving.com. We may verify your identity before completing a request. We will not discriminate against you for exercising a privacy right.
5. Washington and Arizona Residents
Washington. Health or care-related information may be protected as consumer health data under Washington’s My Health My Data Act. Our Consumer Health Data Privacy Policy explains the information covered, how it is used and the rights available under that law.
Arizona. Arizona law may treat certain health insurance information and medical or mental health treatment or diagnosis information as protected personal information for data-breach purposes. We investigate security incidents and provide notice to Arizona residents when required by applicable law.
6. Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including legal, operational, security and recordkeeping needs. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.
Please do not submit Social Security numbers, financial account information, insurance identification numbers, medical records or emergency information through a general website form. The Services are not monitored for emergencies. Call 911 or the appropriate emergency service when immediate assistance is needed.
7. Children
Our Services are not directed to children under 13 and we do not knowingly collect personal information directly from children under 13.
8. Third-Party Links
Our Services may link to websites or services operated by others. Their privacy practices are governed by their own notices, not this Policy.
9. Information Processed Outside Your Location
Vineyard Park is based in the United States. Personal information may be processed and stored in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from those in your place of residence.
10. Changes to This Policy
We may update this Policy as our practices or legal requirements change. We will post the updated Policy and revise the Last Updated date.
11. Contact Us
Questions or privacy requests may be submitted by email at privacyrequest@vineyardparkliving.com or by mail to:
Attn: Privacy Request
Vineyard Park Senior Living
7900 SE 28th Street, Suite 412
Mercer Island, WA 98040